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Insurance has always played a major role in society by creating a better life for those who use it. Through the centuries, the benefits of insurance have been fostered by innovators, visionaries and...
View ArticleThe CSR’s Role in Virtual Business Marketing
Although a customer service representative (CSR) is responsible for a variety of tasks in an insurance office, the two primary roles are helping customers and processing transactions. When the phone...
View ArticleLet’s Get Personal
Everyone knows that the name of the game in any business is sales and service. If you have one without the other, you will never be able to adequately grow the business. Read the entire article...
View ArticleVermont Governor Approves LIMA
Vermont’s governor has signed the Legacy Insurance Management Act (LIMA) bill, the first of its kind in the United States. At times, an insurer has active policies in a product line or market...
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